Amazon love memo Jeff Bezos, who is probably going to be

amazon love memo

His 2013 book Amazon is his best-selling work. The Everything Store Jeff Bezos, American Journalist Brad Stone, and Age of Amazon Author Brad Stone shared a memo that Jeff Bezos, Amazon CEO, sent to his senior staff. It was titled “Amazon. Love. He wondered how  Amazon could be loved when it became a $100 billion company. Bezos, as he does often, wrote down his thoughts in a memo that he distributed to his top executives at a retreat for the S Team. A person close to Amazon gave me a copy but wished to remain anonymous. Bezos’ memo, Amazon.love by his pen name, describes a vision of how he wants Amazon to behave and be seen by the rest of the world. It is a reflection of Bezos’s values and determination and maybe even his blind spots. He wrote that “some big companies have ardent fans, are loved by their customers and even considered cool.” I think companies such as Apple, Nike and Whole Foods, Costco, Costco, and Google are all examples of large companies that are loved by their customers. He said that companies such as Walmart, Microsoft and Goldman Sachs were often feared.  Bezos suggested that the second group of companies was unfairly viewed as exploitative. He wondered why Microsoft’s vast user base had not come out to defend it against critics. Perhaps customers weren’t satisfied with the products. He suggested that UPS was not very inventive but had the unflinching support of the U.S. Postal Service as a competitor. Walmart had to deal with a “plethora” of sympathetic competitors in small downtown stores. Bezos wasn’t satisfied with this simplistic conclusion and instead applied his analytical sensibility to discover why certain companies were loved and feared. Amazon Love Memo Rudeness does not belong in the culture. It is not cool to degrade small men. Close-following is…

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